This privacy policy governs your use of all software applications for mobile devices that was created by
NextWave (Pty) Ltd.
What information does the Applications obtain and how is it used?
User Provided Information
Applications obtain the information you provide when you download and register the Application. Registration with us is NOT optional and is required as this influences the functioning of the system/app. However, please keep in mind that you will not be able to use some of the features offered by the Application unless you register and/or login with us.
When you register with us and use the Application, you generally provide:
(a) your name, email address, national ID, username, password, and other registration information;
(b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us;
(c) information you provide us when you contact us for help;
(d) credit card information for purchase and use of the Application, and;
(e) information you enter into our system when using the Application, such as contact information and national ID to register your profile.
We may also use the information you provided to contact you from time to time to provide you with important information, required notices, and marketing promotions.
Automatically Collected Information
In addition, Applications may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.
Does the Application collect precise real-time location information of the device?
Applications DOES NOT collect precise information about the location of your mobile device. All location information is stored on the device and never stored or used remotely.
Do third parties see and/or have access to information obtained by the Applications?
Only aggregated, anonymized data is periodically transmitted to external services (e.g., Google) to help us improve the Application and our service. We will NEVER share your information with third parties.
We may disclose User Provided and Automatically Collected Information:
as required by law, such as to comply with a subpoena, or similar legal process;
when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement;
if NextWave (Pty) Ltd. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of this information, as well as any choices you may have regarding this information.
What are my opt-out rights?
You can stop all collection of information by the Applications easily by uninstalling the Applications. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at dev@nxwave.co.za.
Data Retention Policy, Managing Your Information
We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected Information for up to 24 months and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via the Applications, please contact us at dev@nxwave.co.za and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Applications to function properly.
Children
We do not use the Applications to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that their child has provided us with information without their consent, they should contact us at dev@nxwave.co.za. We will delete such information from our files within a reasonable time.
Security
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop, or improve our Applications. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
Changes
This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy and informing you via email or text message. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.
Your Consent
By using the Applications, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing" means using cookies on a computer/handheld device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining, and disclosing information, all of which activities will take place in the Republic of South Africa.
Contact us
If you have any questions regarding privacy while using the Applications, or have questions about our practices, please contact us via email at dev@nxwave.co.za.
